Return & Refund Policy

Thank you for shopping with Aervesso. We want you to be satisfied with your purchase. Please review our return and refund policy below.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be in the same condition in which you received it, unused, and in its original packaging. You may also be asked to provide your order number or other proof of purchase.

To request a return, contact us at:

supportaervesso@gmail.com

Please contact us before sending an item back. Returns sent without first requesting authorization may not be accepted.

If your return is approved, we will provide instructions on how and where to send your item.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged or defective, or you receive the wrong item, contact us as soon as possible at supportaervesso@gmail.com.

Please include your order number and photos or other information showing the issue when possible. We will review the situation and work toward an appropriate replacement, refund, or other resolution.

Change-of-Mind Returns

If you decide you no longer want your order, you may request a return within the 30-day return period, provided the product meets the eligibility requirements above.

Unless the product arrived damaged, defective, or incorrect, customers are responsible for applicable return shipping costs.

Original shipping charges, if any, are not refundable unless required by applicable law.

Non-Returnable Items

We cannot accept returns for:

• Products that have been used or damaged after delivery
• Products returned without the original packaging when reasonably required for resale
• Items returned after the 30-day return period
• Items returned without prior authorization

Please contact us if you have questions about whether your item is eligible for return.

Cancellations and Order Changes

If you need to cancel or change your order, contact us as soon as possible at supportaervesso@gmail.com.

We will do our best to accommodate your request. However, once an order has entered processing or has been shipped, we may be unable to cancel or modify it.

Refunds

Once we receive and inspect an approved return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow time for your bank or payment provider to process and post the refund.

Processing times may vary depending on your financial institution.

Refunds Without a Return

In certain situations, such as verified damaged, defective, lost, or incorrect orders, we may offer a refund or replacement without requiring the product to be returned. These situations will be reviewed individually.

Exchanges

If you receive a damaged, defective, or incorrect product, contact us at supportaervesso@gmail.com so we can review the issue and determine the appropriate resolution.

Contact Us

For questions about returns, refunds, cancellations, or damaged orders, contact:

Aervesso Customer Support
supportaervesso@gmail.com